JHUSA offers exchanges or store credit only. Federal regulations prohibit the return of human hair extensions. All sale items purchased are final. 

You may return the item for store credit (5% restocking fee charged/credit card 20% restocking fee charged).

• Co-wash using a quality sulfate-free products. (natural care products work awesome)
• Do not massage the hair.
• Rinse thoroughly.
• Let air-dry.

For customer reviews & pictures visit our Facebook or google listing. 

Orders received before 2 p.m. CST will be processed same business day. Anything after 2 p.m. CST will be processed the following business day.* Shipping Policy excludes weekends & major U.S holidays. This means if you place an order after 2 p.m. CST on Friday, it will be processed the following Monday.

No USPS shipment is guaranteed delivery by a certain time. Shipping is 3-4 business days.

*please note processing may take up to 24hrs. & during sales/promotions shipping can take up to 2 weeks. 

• Before bed, braid your hair into one loose large braid and wear a satin scarf or bonnet.
• Morning; undo braid and comb using a wide tooth comb (or paddle brush)through beginning at the ends and working your way up to roots.
• Style as needed

Please contact us to inquire about our private services for those who suffer from hair loss due to cancer, alopecia, Telogen effluvium etc. 

Please contact us for Bulk hair or Fusion Hair extensions